HR Service Desk

Welcome! You can raise a request for HR using the options provided.

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Click here to return to the Kokomo Staff Portal
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What can we help you with?

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You can raise a request for HR using the options provided.\n______________________________________________________\n<a href=\"https://portal.kokomoislandfiji.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here to return to the Kokomo Staff Portal</a> ______________________________________________________\n<a href=\"https://kokomoislandfiji.atlassian.net/servicedesk/customer/user/signup\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here to sign up for an account</a>","portalBaseUrl":"/servicedesk/customer/portal/7","reqTypes":[{"id":"92","name":"Access Card Request","descriptionHtml":"","callToAction":"Access Card Request","introHtml":"Access Card Request Form","icon":10595,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10595","groups":[25],"key":""},{"id":"89","name":"Additional Transport Request","descriptionHtml":"","callToAction":"Additional Transport Request","introHtml":"Additional Transport Request Form","icon":10599,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10599","groups":[25],"key":""},{"id":"112","name":"Book a Barge Seat","descriptionHtml":"Terms & Conditions:\n1. Ticket is valid only on the travel date and are non-refundable. 2. Passengers are required to undergo COVID Test on Suva-Yaukuve leg. 3. Passengers to strictly follow reporting times. 4. Passengers are to strictly board with decent and clean clothing's. 5. Passengers are only allowed one suitcase of luggage (15kg weight limit), any access luggage will attract cargo charges. (Refer Cargo Request Form). 6. Children under the age of 12 years should be accompanied by a guardian. 7. Nao's PTE Ltd reserves the right to refuse to carry or to remove from service, any passenger who is intoxicated by drugs/alcohol who may pose a potential threat to themselves, others or property. All additional costs incurred as a result will be borne by the passenger. 8. No alcohol/drugs consumption are allowed on the barge. 9. The passenger acknowledges that during the trip the vessel is under the complete control and sole responsibility of the Captain. 10. The passenger must comply with instructions given by the Master (Captain), crew and staff on board a vessel. 11. All transfers are subject to sea and weather conditions. Should adverse conditions prevent operation, the client is responsible for all additional costs incurred. 12. Naos PTE Ltd reserves the right to alter prices, apply fuel surcharges, cancel departures and/or arrange alternative transport. 13. Naos PTE Ltd will take every care and precaution possible and we accept no responsibility for any loss or damage to passenger's personal effects. 14. 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Delivery of Cargo at Suva Warehouse: Cut off time is 10am on barge departure day unless barge is departing earlier.\nPlease take note of the following:\nStaff Allowance Each staff member is entitled to one box with dimensions of 400x400x300mm for free. Any additional boxes will incur a charge of $10 per box. Alternatively, they can choose to book a pallet for $50. For frozen goods a fee of $20 applies. For bucket of goods a fee of $10 per bucket applies. For mats a fee of $30 applies. All staff to strictly follow cargo form deadlines. Late requests will not be approved.\nNon-Staff Charges For non-staff members, a single box will cost $10. Alternatively, they can choose to book a pallet for $50.\nType of Cargo Only dry goods are allowed on the barge. Alcohol and drugs are strictly prohibited.\nBooking Procedures Staff Members: Staff members must book their cargo through the staff portal one day prior to the barge loading day. Non-Staff Members: Non-staff members must book their cargo via email to freightbooking@naosfiji.com one day prior to the barge loading day.\nPayment All payments for freight charges should be made to the designated bank account. Details will be provided upon booking confirmation.\nDiscretionary Rejection We reserve the right to reject any cargo at our discretion. This may apply to items that are not suitable for transportation or exceed size limitations.\nLarge Building Materials Please note that the cost for large building materials may vary. Additional charges will be discussed and confirmed during the booking process.\nDelivery and Pickup Instructions Freight to be delivered to our Suva warehouse must arrive before 10:00am on the barge loading day. Pickup of freight will be from the B4 security beach booth during daylight hours.\nDisclaimer All responsibility for the safe transportation of cargo will be taken by our team. However, please note that if any item is damaged during transportation, we will not be held liable. It is recommended that proper packaging and protection measures are taken to ensure the safety of the cargo during transit. Additionally, staff members and non-staff passengers are allowed to carry one personal bag weighing up to 15kg and one box of freight for free. 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All hotel booking requests must have justification/purpose for your stay. 5. Kokomo Resort will only cover Accommodation, Food & Beverage (Non-Alcoholic) during the hotel stay and no other charges will be paid by the Kokomo Resort. 6. All booking needs to be done well in advance for negotiating better room rates, by Procurement Team/Reservations.","callToAction":"Hotel Booking Request","introHtml":"Hotel Booking Request Form","icon":10816,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10816","groups":[25],"key":""},{"id":"147","name":"Property Pass Request","descriptionHtml":"Property Pass Request Process\nTo request a Property Pass, please follow these steps:\n1. Submit your request at least two day before the travel day, between 8:00 AM and 3:00 PM.\n2. Provide the date of travel.\n3. Attach clear photos of the items you intend to carry.\n4. Include a detailed breakdown of the items.\n5. 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