{"xsrfToken":"e29811a2ab622d5baacc190ab5f9616736456258_lout","branding":{"id":"7","key":"hrsm","name":"HR Service Desk","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#4c9c9b","headerLinkHoverBGColor":"#4c9c9b","headerBadgeColor":"#4c9c9b"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3b3c947d-a584-46b0-912e-5ea1bda396e7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Nzc5ZjUwMy1iNThlLTQ2OGYtOWYzOC1hMDViMGFlOTRjMTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNiM2M5NDdkLWE1ODQtNDZiMC05MTJlLTVlYTFiZGEzOTZlNyI6WyJyZWFkIl19LCJleHAiOjE3NDczMjU1NjgsIm5iZiI6MTc0NzMyNDk2OH0.uMtlb-FV-tWytgEkRZnKqmx_qI-vOtTFo7V0lkt4Kmk&client=4779f503-b58e-468f-9f38-a05b0ae94c19&mode=fit","logoId":"3b3c947d-a584-46b0-912e-5ea1bda396e7","isLogoAvailable":true,"helpCenterTitle":"Welcome to Kokomo Service Management Portal","sharedPortalName":"Service Management Portal","userInitialAnnouncementMessageWiki":"<p><a href=\"https://portal.kokomoislandfiji.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Click Here to return to the Kokomo Staff Portal</a></p>\n<p><a href=\"https://kokomoislandfiji.atlassian.net/servicedesk/customer/kb/view/393254\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">What is Kokomo Service Management Portal?</a></p>\n<p><a href=\"https://kokomoislandfiji.atlassian.net/servicedesk/customer/user/signup\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Click here to sign up for an account</a></p>","translations":{"en-US":{"helpCenterTitle":"Welcome to Kokomo Service Management Portal","sharedPortalName":"Service Management Portal","announcementMessage":"[Click Here to return to the Kokomo Staff Portal|https://portal.kokomoislandfiji.com]\n\n[What is Kokomo Service Management Portal?|https://kokomoislandfiji.atlassian.net/servicedesk/customer/kb/view/393254]\n\n[Click here to sign up for an account|https://kokomoislandfiji.atlassian.net/servicedesk/customer/user/signup]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d582e7be-5894-4ddd-b8da-dfa840ba14ba/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Nzc5ZjUwMy1iNThlLTQ2OGYtOWYzOC1hMDViMGFlOTRjMTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ1ODJlN2JlLTU4OTQtNGRkZC1iOGRhLWRmYTg0MGJhMTRiYSI6WyJyZWFkIl19LCJleHAiOjE3NDczMjU1NjgsIm5iZiI6MTc0NzMyNDk2OH0.SbflG-InMC7yRqYABfxuxZ6yJeDShxfO98IZfINMt-c&client=4779f503-b58e-468f-9f38-a05b0ae94c19&height=300&mode=fit","bannerMediaApiFileId":"d582e7be-5894-4ddd-b8da-dfa840ba14ba","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"hrsm","projectId":10009,"serviceDeskId":7,"name":"HR Service Desk","description":"<p>Welcome! You can raise a request for HR using the options provided.</p>\n<p>______________________________________________________</p>\n<p><a href=\"https://portal.kokomoislandfiji.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here to return to the Kokomo Staff Portal</a><br> ______________________________________________________</p>\n<p><a href=\"https://kokomoislandfiji.atlassian.net/servicedesk/customer/user/signup\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here to sign up for an account</a></p>","portalBaseUrl":"/servicedesk/customer/portal/7","reqTypes":[{"id":"92","name":"Access Card Request","descriptionHtml":"","callToAction":"Access Card Request","introHtml":"<p>Access Card Request Form</p>","icon":10595,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10595","groups":[25],"key":""},{"id":"89","name":"Additional Transport Request","descriptionHtml":"","callToAction":"Additional Transport Request","introHtml":"<p>Additional Transport Request Form</p>","icon":10599,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10599","groups":[25],"key":""},{"id":"112","name":"Book a Barge Seat","descriptionHtml":"<p>Terms &amp; Conditions:</p>\n<p>1. Ticket is valid only on the travel date and are non-refundable.<br> 2. Passengers are required to undergo COVID Test on Suva-Yaukuve leg.<br> 3. Passengers to strictly follow reporting times.<br> 4. Passengers are to strictly board with decent and clean clothing's.<br> 5. Passengers are only allowed one suitcase of luggage (15kg weight limit), any access luggage will attract cargo charges. (Refer Cargo Request Form).<br> 6. Children under the age of 12 years should be accompanied by a guardian.<br> 7. Nao's PTE Ltd reserves the right to refuse to carry or to remove from service, any passenger who is intoxicated by drugs/alcohol who may pose a potential threat to themselves, others or property. All additional costs incurred as a result will be borne by the passenger.<br> 8. No alcohol/drugs consumption are allowed on the barge.<br> 9. The passenger acknowledges that during the trip the vessel is under the complete control and sole responsibility of the Captain.<br> 10. The passenger must comply with instructions given by the Master (Captain), crew and staff on board a vessel.<br> 11. All transfers are subject to sea and weather conditions. Should adverse conditions prevent operation, the client is responsible for all additional costs incurred.<br> 12. Naos PTE Ltd reserves the right to alter prices, apply fuel surcharges, cancel departures and/or arrange alternative transport.<br> 13. Naos PTE Ltd will take every care and precaution possible and we accept no responsibility for any loss or damage to passenger's personal effects.<br> 14. Smoking is not permitted inside our vessels.</p>","callToAction":"Book a Barge Seat","introHtml":"<p>Barge Seat Booking Request Form</p>","icon":10639,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10639","groups":[25],"key":""},{"id":"101","name":"Book a Meeting Room","descriptionHtml":"<p>Please email your meeting invites to the following addresses to use them in the meeting rooms:</p>\n<p>Meeting Room 1: yaukuvemeetingroom1@kokomoislandfiji.com<br> Meeting Room 2: yaukuvemeetingroom2@kokomoislandfiji.com</p>","callToAction":"Book a Meeting Room","introHtml":"<p>Meeting Room Booking Request Form</p>","icon":10625,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10625","groups":[25],"key":""},{"id":"94","name":"Cargo Transport Request","descriptionHtml":"<p><b>Cut Off Time:</b><br> Submission of Cargo Forms: Cut off time is 1pm 2 day prior to travel date.<br> Delivery of Cargo at Suva Warehouse: Cut off time is 10am on barge departure day unless barge is departing earlier.</p>\n<p><b>Please take note of the following:</b></p>\n<p><b>Staff Allowance</b><br> Each staff member is entitled to one box with dimensions of 400x400x300mm for free. Any additional boxes will incur a charge of $10 per box. Alternatively, they can choose to book a pallet for $50. For frozen goods a fee of $20 applies. For bucket of goods a fee of $10 per bucket applies. For mats a fee of $30 applies. All staff to strictly follow cargo form deadlines. Late requests will not be approved.</p>\n<p><b>Non-Staff Charges</b><br> For non-staff members, a single box will cost $10. Alternatively, they can choose to book a pallet for $50.</p>\n<p><b>Type of Cargo</b><br> Only dry goods are allowed on the barge. Alcohol and drugs are strictly prohibited.</p>\n<p><b>Booking Procedures</b><br> Staff Members: Staff members must book their cargo through the staff portal one day prior to the barge loading day. Non-Staff Members: Non-staff members must book their cargo via email to freightbooking@naosfiji.com one day prior to the barge loading day.</p>\n<p><b>Payment</b><br> All payments for freight charges should be made to the designated bank account. Details will be provided upon booking confirmation.</p>\n<p><b>Discretionary Rejection</b><br> We reserve the right to reject any cargo at our discretion. This may apply to items that are not suitable for transportation or exceed size limitations.</p>\n<p><b>Large Building Materials</b><br> Please note that the cost for large building materials may vary. Additional charges will be discussed and confirmed during the booking process.</p>\n<p><b>Delivery and Pickup Instructions</b><br> Freight to be delivered to our Suva warehouse must arrive before 10:00am on the barge loading day. Pickup of freight will be from the B4 security beach booth during daylight hours.</p>\n<p><b>Disclaimer</b><br> All responsibility for the safe transportation of cargo will be taken by our team. However, please note that if any item is damaged during transportation, we will not be held liable. It is recommended that proper packaging and protection measures are taken to ensure the safety of the cargo during transit. Additionally, staff members and non-staff passengers are allowed to carry one personal bag weighing up to 15kg and one box of freight for free. Any additional cargo beyond this allowance will incur the charges mentioned in the previous guidelines.</p>","callToAction":"Cargo Transport Request","introHtml":"<p>Cargo Transport Request Form</p>","icon":10603,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10603","groups":[25],"key":""},{"id":"110","name":"Employee Information","descriptionHtml":"","callToAction":"Employee Information","introHtml":"<p>Use this to update your Employee Information</p>","icon":10634,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10634","groups":[25],"key":""},{"id":"180","name":"Employee Recognition Nomination Form","descriptionHtml":"<p>At Kokomo Private Island Fiji, our team is the heart of every unforgettable guest experience. Whether welcoming guests with warm Bula smiles at the Front of House or working diligently behind the scenes in the Back of House, every team member plays a vital role in creating our island paradise. This form is your chance to acknowledge those who consistently go above and beyond. Vinaka vakalevu for taking the time to nominate!</p>","callToAction":"Employee Recognition Nomination Form","introHtml":"<p>Employee Recognition Nomination Form</p>","icon":10882,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10882","groups":[25],"key":""},{"id":"114","name":"Hotel Booking Request","descriptionHtml":"<p><b>Hotel Booking Guidelines:</b></p>\n<p>1. All requisitions for hotel bookings needs to be requested from the Kokomo Staff Portal – HR Service Desk.<br> 2. All hotel booking request should be accompanied with Employee Name, Title and Department.<br> 3. All hotel booking request must have a Check in and Check Out Date.<br> 4. All hotel booking requests must have justification/purpose for your stay.<br> 5. Kokomo Resort will only cover Accommodation, Food &amp; Beverage (Non-Alcoholic) during the hotel stay and no other charges will be paid by the Kokomo Resort.<br> 6. All booking needs to be done well in advance for negotiating better room rates, by Procurement Team/Reservations.</p>","callToAction":"Hotel Booking Request","introHtml":"<p>Hotel Booking Request Form</p>","icon":10816,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10816","groups":[25],"key":""},{"id":"147","name":"Property Pass Request","descriptionHtml":"<p><b>Property Pass Request Process</b></p>\n<p>To request a Property Pass, please follow these steps:</p>\n<p>1. Submit your request at least two day before the travel day, between 8:00 AM and 3:00 PM.</p>\n<p>2. Provide the date of travel.</p>\n<p>3. Attach clear photos of the items you intend to carry.</p>\n<p>4. Include a detailed breakdown of the items.</p>\n<p>5. Late requests will not be approved.</p>\n<p>Please ensure all steps are followed for a smooth approval process.</p>","callToAction":"Property Pass Request","introHtml":"<p>Property Pass Request Form</p>","icon":10849,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10849","groups":[25],"key":""},{"id":"86","name":"Questions for HR","descriptionHtml":"","callToAction":"Questions for HR","introHtml":"<p>Send us a question or make a general request.</p>","icon":10597,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10597","groups":[25],"key":""},{"id":"88","name":"Staff Air Travel Request","descriptionHtml":"<p><b>Please note the following:</b></p>\n<p>1. Cut off time for flight form submission is 48 hours prior to travel.</p>\n<p>2. Wear smart casual Kokomo attire.</p>\n<p>3. Seats are subject to availability.</p>\n<p>4. All Emergency travel requests require the necessary documentation to validate the request.</p>\n<p>5. Check in time for flights are 90min prior to flight time, with check in closing 60mins before the flight.</p>","callToAction":"Staff Air Travel Request","introHtml":"<p>Staff Air Travel Request Form</p>","icon":10598,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10598","groups":[25],"key":""},{"id":"91","name":"Upload Driving License","descriptionHtml":"","callToAction":"Upload Driving License","introHtml":"<p>Use this to upload your Drving License</p>","icon":10600,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10600","groups":[25],"key":""},{"id":"148","name":"Village Pass Request","descriptionHtml":"<p><b>Village Pass Request Process:</b></p>\n<p>1. To request a Village Pass, please follow these steps:</p>\n<p>2. Submit your request at least two day before your intended travel, between 8:00 AM and 3:00 PM.</p>\n<p>3. Include all necessary details in your request.</p>\n<p>4. The request must be approved by your Head of Department before HR can process it.</p>\n<p>5. HR will issue the pass based on available space on the staff run.</p>\n<p>6. Late requests will not be approved.</p>\n<p>7. An approved e-copy of the village pass will be shared with security. Ensure to provide your HRSM reference number before traveling.</p>\n<p>8. Staff are required to return before the marina closes at 6pm.</p>\n<p>9. Follow all steps carefully for a smooth and timely approval process.</p>","callToAction":"Village Pass Request","introHtml":"<p>Village Pass Request Form</p>","icon":10850,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10850","groups":[25],"key":""},{"id":"93","name":"Band Equipment Request","descriptionHtml":"","callToAction":"Band Equipment Request","introHtml":"<p>Band Equipment Request Form</p>","icon":10596,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10596","groups":[],"key":""},{"id":"87","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10611,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10611","groups":[],"key":""},{"id":"90","name":"Upload VAX Card","descriptionHtml":"","callToAction":"Upload VAX Card","introHtml":"<p>Use this to upload your VAX Card</p>","icon":10601,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10601","groups":[],"key":""}],"reqGroups":[{"id":25,"name":"General"}],"orderMapping":{"25":[110,180,88,94,148,147,114,92,89,112,101,91,86]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HRSM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Nzc5ZjUwMy1iNThlLTQ2OGYtOWYzOC1hMDViMGFlOTRjMTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDczMjYxNjgsIm5iZiI6MTc0NzMyNDk2OH0.na67ShP_86h_sLMM-iZauJKnzx_CzwzKu6aAVgOhRNI","targetCollection":"upload-project-10009","endpointUrl":"https://api.media.atlassian.com","clientId":"4779f503-b58e-468f-9f38-a05b0ae94c19","tokenDurationInMins":20}},"reqCreate":{"id":148,"projectId":10009,"form":{"name":"Village Pass Request","descriptionHtml":"<p><b>Village Pass Request Process:</b></p>\n\n<p>1. To request a Village Pass, please follow these steps:</p>\n\n<p>2. Submit your request at least two day before your intended travel, between 8:00 AM and 3:00 PM.</p>\n\n<p>3. Include all necessary details in your request.</p>\n\n<p>4. The request must be approved by your Head of Department before HR can process it.</p>\n\n<p>5. HR will issue the pass based on available space on the staff run.</p>\n\n<p>6. Late requests will not be approved.</p>\n\n<p>7. An approved e-copy of the village pass will be shared with security. Ensure to provide your HRSM reference number before traveling.</p>\n\n<p>8. Staff are required to return before the marina closes at 6pm.</p>\n\n<p>9. Follow all steps carefully for a smooth and timely approval process.</p>","callToAction":"Village Pass Request","intro":"<p>Village Pass Request Form</p>","instructions":"<p><b>Village Pass Request Process:</b></p>\n\n<p>1. To request a Village Pass, please follow these steps:</p>\n\n<p>2. Submit your request at least two day before your intended travel, between 8:00 AM and 3:00 PM.</p>\n\n<p>3. Include all necessary details in your request.</p>\n\n<p>4. The request must be approved by your Head of Department before HR can process it.</p>\n\n<p>5. HR will issue the pass based on available space on the staff run.</p>\n\n<p>6. Late requests will not be approved.</p>\n\n<p>7. An approved e-copy of the village pass will be shared with security. Ensure to provide your HRSM reference number before traveling.</p>\n\n<p>8. Staff are required to return before the marina closes at 6pm.</p>\n\n<p>9. Follow all steps carefully for a smooth and timely approval process.</p>","icon":10850,"iconUrl":"https://kokomoislandfiji.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10850","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10064","fieldConfigId":"10165","label":"First Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Village Pass Request Form"]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10065","fieldConfigId":"10166","label":"Last Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:float","fieldId":"customfield_10108","fieldConfigId":"10218","label":"Employee ID","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10066","fieldConfigId":"10167","label":"Job Title","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10067","fieldConfigId":"10168","label":"Department","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10357","fieldConfigId":"10478","label":"Village Travelling To","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10978","label":"Bulia","selected":false,"children":[]},{"value":"10979","label":"Dravuni","selected":false,"children":[]},{"value":"10980","label":"Vabea","selected":false,"children":[]},{"value":"10981","label":"Lagalevu","selected":false,"children":[]},{"value":"10982","label":"Narikoso","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10358","fieldConfigId":"10479","label":"Reason for Village Pass Request","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"datetime","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","fieldId":"customfield_10360","fieldConfigId":"10481","label":"Date/Time Out","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"datetime","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datetime","fieldId":"customfield_10361","fieldConfigId":"10482","label":"Date/Time In","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiuserpicker","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multiuserpicker","fieldId":"customfield_10003","fieldConfigId":"10103","label":"HOD Approval","description":"Search and select your HOD for approval.","descriptionHtml":"<p>Search and select your HOD for approval.</p>","required":true,"displayed":true,"defaultList":[],"presetValues":[],"defaultListAsJson":"[]","autoCompleteUrl":"https://kokomoislandfiji.atlassian.net/rest/api/1.0/users/picker?fieldName=customfield_10003&showAvatar=true&query="}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/7/create/148","requestValidateBaseUrl":"/servicedesk/customer/portal/7/validate/148","calendarParams":{"firstDay":0,"date":"2025-05-16T04:02:48+1200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0Nzc5ZjUwMy1iNThlLTQ2OGYtOWYzOC1hMDViMGFlOTRjMTkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDczMjYxNjgsIm5iZiI6MTc0NzMyNDk2OH0.na67ShP_86h_sLMM-iZauJKnzx_CzwzKu6aAVgOhRNI","targetCollection":"upload-project-10009","endpointUrl":"https://api.media.atlassian.com","clientId":"4779f503-b58e-468f-9f38-a05b0ae94c19","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=kokomoislandfiji","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"e29811a2ab622d5baacc190ab5f9616736456258_lout","baseUrl":"https://kokomoislandfiji.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://kokomoislandfiji.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"4779f503-b58e-468f-9f38-a05b0ae94c19","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"46f1263ca42a41d7a183d1f34226961f","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}